Technical Support

Before you contact us, please do the following:

  • Be sure that you�re doing everything right. We all make mistakes sometimes... Be attentive.
  • Look at the Help file: it may already contain an answer to your question. A lot of people ask us something like How do I�, though the complete information is there (in the document you�re reading now).
  • Visit Calendarscope home page in the Internet at http://www.calendarscope.com.

But if you still have a problem with Calendarscope and nothing else helps, please contact us at http://www.dualitysoft.com/question.html

Please inform us about the following:

  • Program version (from the About dialog box)
  • Where did you get Calendarscope (http or ftp site)
  • Windows 95/98/ME/NT4/2000/XP/2003/Vista/2008/7 version (including service packs and other fixes installed), US or international, OEM or not
  • Description of your problem (as much information as possible to retrieve the problem)
Note
  • We�ll try to help you as fast as possible, usually in one or two business days.
  • If you use aggressive spam filters and/or a challenge-response system, these may interfere with our ability to contact you in the future. We recommend you to add the dualitysoft.com domain to your allowed-senders list or whitelist, as applicable.
  • If you have any comments or suggestions for the next releases, please feel free to post them to us.